Responsible SEGRO review

In this video Paul Dunne, Group Customer & Operations Director, covers the following topics:

• The importance of Responsible SEGRO.
  
  
• Relationship with suppliers and customers.
  
  
• Highlights for 2023 and priorities for 2024.

Key achievements during 2023

• 7 per cent reduction in corporate and customer emissions, putting us a year ahead of plan.
• Continued reductions in our embodied carbon intensity, putting us three years ahead of plan.
• 19 per cent increase in the visibility we have of our customer energy data.
• 92 per cent of our development completions were rated BREEAM 'Excellent' or higher.
• Our first BREEAM 'Outstanding' refurbishment in our London portfolio.
• A record 15 MW increase in our solar capacity.
  
  
  

Our priorities for 2024

• Continuing to drive reductions in our carbon emissions.
• Reassessing our net-zero pathway in the light of new guidance.
• Moving away from gas to efficient low carbon heat sources.
• Increasing the automation of the retrieval of our customers’ energy data.
• Further investment into emission modelling and forecasting to support the local delivery of emission reductions opportunities.
• Progressing our large scale solar installation strategy.
  
  
  
  

• Invested in building capability for the future through: the reshaping of our leadership team; investing in new capabilities to help drive our strategic priorities; and the extension of our Management Academy to all people leaders.
• Engaged employees on our ambition to be the best property company at our Leadership Forum and Group Conference.
• Launched our internal Behaviours, which bring to life our established Values for leaders and colleagues.
• Established clear diversity goals, with a supporting action plan.
  
  
  

• Continue on our journey to build a SEGRO that is totally inclusive: evolving and communicating our equality diversity and inclusion strategy and actively working towards a more diverse leadership team.
• Enhance our employee experience with a focus on more flexible policies and supporting our colleagues career ambitions.
• Embed our Behaviours, supporting our colleagues and leaders to live them every day.
• Further investment in the development of our leadership teams and colleagues.

A postcard from Amsterdam

Our strong company culture encourages collaboration, care for one another and a desire to never stand still. In September, SEGRO came together in Amsterdam for
our first Group Conference since 2018.

The conference was hosted by our new Executive Committee, who led a discussion on what our ambition ’to be the best property company’ means and how, by challenging ourselves to search for excellence in every aspect of our business, we can drive SEGRO to enable more extraordinary things in the decade ahead.

We also used the event as an opportunity to talk about the ways of working that support our Values and will help us to maintain our strong culture as our business grows.

Creating opportunities such as this, for people from across the Group to come together to share ideas and develop their networks, is crucial to the success of our business and the
talent that makes it special.

• Launch of a new CIP (Community Investment Plan) in Amsterdam.
• Record levels of volunteering from SEGRO employees and many of our customers and suppliers also donated their time to support our projects.
• Tremendous outcomes from our education programme, during 2023 we engaged with 8,032 students.
• Launch of national employment programme with LandAid, inspired by our pilot in 2023.
• 1,303 unemployed people benefited from training support, and 347 are now in employment as a result.
  44 projects were delivered to enhance the environment, biodiversity or the health and wellbeing of our local communities.
• Launched our first jointly funded project with Heathrow Airport.
  
  
  

• Expand UK CIP into other areas of London, Hertfordshire, Derbyshire and also expand our French and German CIPs into new regions.
• Launch new CIPs in Italy and Spain.
• Continue to drive the involvement of our customers, suppliers and other stakeholders to maximise the positive outcomes for our local communities.
• Implement a social value measure.
• Embed social value into SEGRO's tendering process.
  
  
  

Spreading the joy in Paris

Enabling extraordinary things to happen applies to the spaces and communities around our estates as much as it does to the assets themselves. Our Community Investment Plans (CIPs) create frameworks that fund projects that aim to improve the lives and prospects for thousands of people living in our local communities.